Patient-linked calls
Track call activity alongside the patient record instead of leaving voice interactions disconnected from office workflows.
BocaSync brings patient calls, faxes and communication history into the same practice system used for scheduling, clinical work and billing so staff do not have to reconstruct the story later.
Give the front desk and clinical team a clearer record of who contacted whom, through which channel and when.
Track call activity alongside the patient record instead of leaving voice interactions disconnected from office workflows.
Route inbound faxes to the right practice, conservatively assign them to patients and keep outbound fax activity in the communication timeline.
Search patient communications by channel, direction and status while keeping the record connected to the patient chart.
BocaSync is designed to make communications part of practice operations rather than a separate inbox that staff must manually reconcile.